Troubleshooting: Difference between revisions

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=== Patcher fails to load page ===
=== Patcher fails to load page ===
If you have an older Windows OS like Windows 7 or Windows 8.1 you might be missing Internet Explorer 11 which have to be installed:
If you have an older Windows OS like Windows 7 or Windows 8.1 you might be missing Internet Explorer 11 which have to be installed:
==== Windows 7 ==
https://www.microsoft.com/en-us/download/details.aspx?id=41628
==== Windows 8.1 ==
https://www.microsoft.com/en-us/download/details.aspx?id=40854


=== Patching fails with an error ===
=== Patching fails with an error ===
If the Patcher fails while patching you should see an error message in the bottom bar.
If the Patcher fails while patching you should see an error message in the bottom bar.
== connection closed before message end ==
==== connection closed before message end ==
You propably reset all patches, this may glitch in same cases - if simply retrying doesn't work you should redownload the client from our homepage.
You propably reset all patches, this may glitch in same cases - if simply retrying doesn't work you should redownload the client from our homepage.
== unable to get lock on files ==
==== unable to get lock on files ==
Your MuhRO-Game-Folder propably has symbols or spaces (e.g. Program Files x86). Try to install MuhRO into a simpler patch like C:\Games
Your MuhRO-Game-Folder propably has symbols or spaces (e.g. Program Files x86). Try to install MuhRO into a simpler patch like C:\Games
== Windows 7 ==
https://www.microsoft.com/en-us/download/details.aspx?id=41628
== Windows 8.1 ==
https://www.microsoft.com/en-us/download/details.aspx?id=40854