Troubleshooting: Difference between revisions
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=== Patcher fails to load page === | === Patcher fails to load page === | ||
If you have an older Windows OS like Windows 7 or Windows 8.1 you might be missing Internet Explorer 11 which have to be installed: | If you have an older Windows OS like Windows 7 or Windows 8.1 you might be missing Internet Explorer 11 which have to be installed: | ||
==== Windows 7 == | |||
https://www.microsoft.com/en-us/download/details.aspx?id=41628 | |||
==== Windows 8.1 == | |||
https://www.microsoft.com/en-us/download/details.aspx?id=40854 | |||
=== Patching fails with an error === | === Patching fails with an error === | ||
If the Patcher fails while patching you should see an error message in the bottom bar. | If the Patcher fails while patching you should see an error message in the bottom bar. | ||
== connection closed before message end == | ==== connection closed before message end == | ||
You propably reset all patches, this may glitch in same cases - if simply retrying doesn't work you should redownload the client from our homepage. | You propably reset all patches, this may glitch in same cases - if simply retrying doesn't work you should redownload the client from our homepage. | ||
== unable to get lock on files == | ==== unable to get lock on files == | ||
Your MuhRO-Game-Folder propably has symbols or spaces (e.g. Program Files x86). Try to install MuhRO into a simpler patch like C:\Games | Your MuhRO-Game-Folder propably has symbols or spaces (e.g. Program Files x86). Try to install MuhRO into a simpler patch like C:\Games | ||
Revision as of 09:46, 2 July 2023
Client Issues
Blank Error when starting the client
You tried to start the Muh.exe directly. You have to always start the patcher to log in (Muh_Patcher.exe)
cannot init D3D or GRF file has problem.
Rejected from Server.(3)
This error can occur when your password is longer than 24 characters and / or has some special characters.
Patcher Issues
Patcher doesn't start - incompatible software error
If you have a 32bit Operating System the Patcher will not run.
You can download a 32bit-Version of the Patcher and put it into your game folder: Muh Patcher 32bit
Patcher doesn't start / no error message
If you have your Muh Patcher pinned on the Windows Task Bar it doesn't show the popup when there's a Patcher Update available.
You could simply try to hit enter. If that doesn't work proceed here:
Note: it starts and hangs as a process which has to be killed via Task Manager
After that start it once through a classic link (e.g. on your desktop) or directly from game folder and proceed with the update.
Check if you're having a hanging Muh_Patcher process. Kill it via Task Manager.
You can also update the patcher manually by downloading it here: Muh Patcher
Save this file into your game folder.
Patcher fails to load page
If you have an older Windows OS like Windows 7 or Windows 8.1 you might be missing Internet Explorer 11 which have to be installed:
== Windows 7
https://www.microsoft.com/en-us/download/details.aspx?id=41628
== Windows 8.1
https://www.microsoft.com/en-us/download/details.aspx?id=40854
Patching fails with an error
If the Patcher fails while patching you should see an error message in the bottom bar.
== connection closed before message end
You propably reset all patches, this may glitch in same cases - if simply retrying doesn't work you should redownload the client from our homepage.
== unable to get lock on files
Your MuhRO-Game-Folder propably has symbols or spaces (e.g. Program Files x86). Try to install MuhRO into a simpler patch like C:\Games