Troubleshooting

Client Issues

Blank Error when starting the client

You tried to start the Muh.exe directly. You have to always start the patcher to log in (Muh_Patcher.exe)

cannot init D3D or GRF file has problem.

d3d Grf Error Fix

Rejected from Server.(3)

This error can occur when your password is longer than 24 characters and / or has some special characters.

Patcher Issues

Patcher doesn't start - incompatible software error

If you have a 32bit Operating System the Patcher will not run.
You can download a 32bit-Version of the Patcher and put it into your game folder: Muh Patcher 32bit

Patcher doesn't start / no error message

If you have your Muh Patcher pinned on the Windows Task Bar it doesn't show the popup when there's a Patcher Update available.
You could simply try to hit enter. If that doesn't work proceed here:
Note: it starts and hangs as a process which has to be killed via Task Manager
After that start it once through a classic link (e.g. on your desktop) or directly from game folder and proceed with the update.

Patcher Update doesn't work, menu repeats itself

Check if you're having a hanging Muh_Patcher process. Kill it via Task Manager.
You can also update the patcher manually by downloading it here: Muh Patcher
Save this file into your game folder.

Patcher fails to load page

If you have an older Windows OS like Windows 7 or Windows 8.1 you might be missing Internet Explorer 11 which have to be installed:

Windows 7

https://www.microsoft.com/en-us/download/details.aspx?id=41628

Windows 8.1

https://www.microsoft.com/en-us/download/details.aspx?id=40854