Troubleshooting: Difference between revisions
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== Patcher Issues == | == Patcher Issues == | ||
=== Patcher doesn't start === | === Patcher doesn't start - incompatible software error === | ||
If you have a 32bit Operating System the Patcher will not run. | |||
For this rare case you can download a 32bit-Version of the Patcher and put it into your game folder: [https://muhro.eu/patches/patcher/32/Muh_Patcher.exe Muh Patcher 32bit] | |||
=== Patcher doesn't start / no error message === | |||
If you have your Muh Patcher pinned on the Windows Task Bar it doesn't show the popup when there's a Patcher Update available.<br> | If you have your Muh Patcher pinned on the Windows Task Bar it doesn't show the popup when there's a Patcher Update available.<br> | ||
You could simply try to hit enter. If that doesn't work proceed here:<br> | You could simply try to hit enter. If that doesn't work proceed here:<br> | ||
Line 22: | Line 26: | ||
=== Patcher Update doesn't work, menu repeats itself === | === Patcher Update doesn't work, menu repeats itself === | ||
Check if you're having a hanging Muh_Patcher process. Kill it via Task Manager.<br> | Check if you're having a hanging Muh_Patcher process. Kill it via Task Manager.<br> | ||
You can also update the patcher manually by downloading it here: [https://muhro.eu/patches/Muh_Patcher.exe Muh Patcher] <br> | You can also update the patcher manually by downloading it here: [https://muhro.eu/patches/patcher/Muh_Patcher.exe Muh Patcher] <br> | ||
Save this file into your game folder. | Save this file into your game folder. | ||
=== Patcher fails to load page === | === Patcher fails to load page === | ||
If you have an older Windows OS like Windows 7 or Windows 8.1 you might be missing Internet Explorer 11 which have to be installed: | If you have an older Windows OS like Windows 7 or Windows 8.1 you might be missing Internet Explorer 11 which have to be installed: | ||
== Windows 7 == | == Windows 7 == | ||
https://www.microsoft.com/en-us/download/details.aspx?id=41628 | https://www.microsoft.com/en-us/download/details.aspx?id=41628 | ||
== Windows 8.1 == | == Windows 8.1 == | ||
https://www.microsoft.com/en-us/download/details.aspx?id=40854 | https://www.microsoft.com/en-us/download/details.aspx?id=40854 |
Revision as of 09:38, 2 July 2023
Client Issues
Blank Error when starting the client
You tried to start the Muh.exe directly. You have to always start the patcher to log in (Muh_Patcher.exe)
cannot init D3D or GRF file has problem.
Rejected from Server.(3)
This error can occur when your password is longer than 24 characters and / or has some special characters.
Patcher Issues
Patcher doesn't start - incompatible software error
If you have a 32bit Operating System the Patcher will not run. For this rare case you can download a 32bit-Version of the Patcher and put it into your game folder: Muh Patcher 32bit
Patcher doesn't start / no error message
If you have your Muh Patcher pinned on the Windows Task Bar it doesn't show the popup when there's a Patcher Update available.
You could simply try to hit enter. If that doesn't work proceed here:
Note: it starts and hangs as a process which has to be killed via Task Manager
After that start it once through a classic link (e.g. on your desktop) or directly from game folder and proceed with the update.
Check if you're having a hanging Muh_Patcher process. Kill it via Task Manager.
You can also update the patcher manually by downloading it here: Muh Patcher
Save this file into your game folder.
Patcher fails to load page
If you have an older Windows OS like Windows 7 or Windows 8.1 you might be missing Internet Explorer 11 which have to be installed:
Windows 7
https://www.microsoft.com/en-us/download/details.aspx?id=41628
Windows 8.1
https://www.microsoft.com/en-us/download/details.aspx?id=40854