Troubleshooting/cs - Revision history

Muhbot: Machine translation (deepseek-flash)

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	# Jakmile se aktualizovaný patcher úspěšně spustí, vytvoř si běžnou zástupku na ploše nebo znovu připni nový spustitelný soubor.		# Jakmile se aktualizovaný patcher úspěšně spustí, vytvoř si běžnou zástupku na ploše nebo znovu připni nový spustitelný soubor.

	<~~div lang~~="~~en" dir="ltr" class="mw-content-ltr~~">		<span id="Patcher_update_fails,_repeats_the_update_prompt,_or_cannot_replace_itself"></span>
	=== ~~Patcher update fails, repeats the update prompt~~, ~~or cannot replace itself~~ ===		=== Aktualizace patcheru selhává, opakuje výzvu k aktualizaci nebo se nemůže sám nahradit ===
	~~</div>~~

	~~<div lang="en" dir="ltr" class="mw-content-ltr">~~		# Zavři hru a všechny procesy patcheru/updateru přes Správce úloh.
	# ~~Close the game and all patcher~~/~~updater processes through Task Manager~~.		# Spusť patcher přímo ze složky hry, ne přes starý zástupce na hlavním panelu.
	# ~~Start the~~ patcher ~~directly from the game folder rather than an old taskbar shortcut~~.		# Ověř, že do složky hry lze zapisovat a že se nenachází v Program Files, Stažených souborech ani OneDrive.
	# ~~Verify that the game folder is writable and is not inside~~ Program Files, ~~Downloads or~~ OneDrive.		# Zkontroluj historii ochrany antiviru.
	# ~~Check antivirus Protection History~~.		# Zkus aktualizaci ještě jednou.
	# ~~Retry the update once~~.
	~~</div>~~

	~~<div lang="en" dir="ltr" class="mw-content-ltr">~~		Pokud automatická aktualizace stále selhává, stáhni si správný patcher ručně:
	~~If the automatic update still fails~~, ~~download the correct~~ patcher ~~manually~~:
	~~</div>~~

	~~<div lang="en" dir="ltr" class="mw-content-ltr">~~		* [https://patcher.muhro.eu/patches/patcher/64/Muh_Patcher.exe Windows 64-bit, výchozí]
	* [https://patcher.muhro.eu/patches/patcher/64/Muh_Patcher.exe Windows 64-bit, ~~default~~]
	* [https://patcher.muhro.eu/patches/patcher/32/Muh_Patcher.exe Windows 32-bit]		* [https://patcher.muhro.eu/patches/patcher/32/Muh_Patcher.exe Windows 32-bit]
	* [https://patcher.muhro.eu/patches/patcher/win7/Muh_Patcher.exe Windows 7 64-bit]		* [https://patcher.muhro.eu/patches/patcher/win7/Muh_Patcher.exe Windows 7 64-bit]
	* [https://patcher.muhro.eu/patches/patcher/linux/Muh_Patcher Linux]		* [https://patcher.muhro.eu/patches/patcher/linux/Muh_Patcher Muh Patcher Linux]
	~~</div>~~

	~~<div lang="en" dir="ltr" class="mw-content-ltr">~~		Ulož soubor do složky hry a nahraď jím stávající <code>Muh_Patcher.exe</code>. Ujisti se, že ho prohlížeč neuložil pod názvem jako <code>Muh_Patcher (1).exe</code>.
	~~Save the file into the game folder and replace the existing~~ <code>Muh_Patcher.exe</code>. ~~Make sure the browser did not save it under a name such as~~ <code>Muh_Patcher (1).exe</code>.
	~~</div>~~

	<~~div lang~~="~~en" dir="ltr" class="mw-content-ltr~~">		<span id="Patcher_opens_but_the_page_is_blank_or_the_embedded_browser_fails"></span>
	=== Patcher ~~opens but the page is blank or the embedded browser fails~~ ===		=== Patcher se otevře, ale stránka je prázdná nebo vložený prohlížeč selhává ===
	~~</div>~~

	~~<div lang="en" dir="ltr" class="mw-content-ltr">~~		Současný patcher používá Microsoft Edge WebView2, nikoli Internet Explorer.
	~~The current~~ patcher ~~uses~~ Microsoft Edge WebView2, ~~not~~ Internet Explorer.
	~~</div>~~

	<div lang="en" dir="ltr" class="mw-content-ltr">		<div lang="en" dir="ltr" class="mw-content-ltr">

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	=== Patcher se spustí jako proces, ale neobjeví se žádné okno ani výzva k aktualizaci ===		=== Patcher se spustí jako proces, ale neobjeví se žádné okno ani výzva k aktualizaci ===

	~~<div lang="en" dir="ltr" class="mw-content-ltr">~~		Patcher připnutý přímo k hlavnímu panelu Windows může skrývat svou výzvu k aktualizaci.
	~~A patcher pinned directly to the~~ Windows ~~taskbar may hide its update prompt~~.
	~~</div>~~

	~~<div lang="en" dir="ltr" class="mw-content-ltr">~~		# Otevři Správce úloh a ukonči všechny procesy <code>Muh_Patcher.exe</code> a <code>updater.exe</code>.
	# ~~Open Task Manager and end every~~ <code>Muh_Patcher.exe</code> ~~and~~ <code>updater.exe</code> ~~process~~.		# Spusť <code>Muh_Patcher.exe</code> přímo ze složky hry.
	# ~~Start~~ <code>Muh_Patcher.exe</code> ~~directly from the game folder~~.		# Pokud může být aktivní skrytá výzva k aktualizaci, stiskni jednou Enter.
	# ~~If a hidden update prompt may be active~~, ~~press~~ Enter ~~once~~.		# Odstraň starou připnutou položku z hlavního panelu.
	# ~~Remove the old pinned taskbar entry~~.		# Jakmile se aktualizovaný patcher úspěšně spustí, vytvoř si běžnou zástupku na ploše nebo znovu připni nový spustitelný soubor.
	# ~~After the updated~~ patcher ~~starts successfully~~, ~~create a normal desktop shortcut or pin the new executable again~~.
	~~</div>~~

	<div lang="en" dir="ltr" class="mw-content-ltr">		<div lang="en" dir="ltr" class="mw-content-ltr">

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	# Aktualizuj grafický ovladač a restartuj Windows.		# Aktualizuj grafický ovladač a restartuj Windows.

	~~<div lang="en" dir="ltr" class="mw-content-ltr">~~		Pokud zpráva zmiňuje chybějící <code>D3DX9</code>, <code>XInput</code> nebo podobný soubor staršího DirectX, nainstaluj oficiální [https://www.microsoft.com/en-us/download/details.aspx?id=35 Microsoft DirectX End-User Runtime].
	~~If the message mentions a missing~~ <code>D3DX9</code>, <code>XInput</code> ~~or similar legacy~~ DirectX ~~file~~, ~~install the official~~ [https://www.microsoft.com/en-us/download/details.aspx?id=35 Microsoft DirectX End-User Runtime].
	~~</div>~~

	~~<div lang="en" dir="ltr" class="mw-content-ltr">~~		Relace Vzdálené plochy a virtuální počítače nemusí poskytovat potřebnou grafickou akceleraci. Otestuj hru přímo na počítači.
	~~Remote Desktop sessions and virtual machines may not provide the required graphics acceleration~~. ~~Test the game directly on the computer~~.
	~~</div>~~

	<~~div lang~~="~~en" dir="ltr" class="mw-content~~-~~ltr~~">		<span id="“GRF_file_has_problem”_or_a_game-data_verification_error"></span>
	=== ~~“GRF~~ file has ~~problem” or a game-data verification error~~ ===		=== „GRF file has problem“ nebo chyba ověření herních dat ===
	~~</div>~~

	~~<div lang="en" dir="ltr" class="mw-content-ltr">~~		# Zavři hru a stiskni Retry nebo restartuj patcher.
	# ~~Close the game and press~~ Retry ~~or restart the~~ patcher.		# Nech patcher dokončit ověření a opravu instalace.
	# ~~Let the~~ patcher ~~finish verifying and repairing the installation~~.		# Dočasně v patcheru vypni vlastní Addony nebo úpravy Gray Map a znovu otestuj.
	# ~~Temporarily disable custom Addons or~~ Gray Map ~~modifications through the patcher and test again~~.		# Zkontroluj, zda antivirus neodstranil nějaký soubor.
	# ~~Check whether~~ antivirus ~~software removed a file~~.		# Ujisti se, že je k dispozici dostatek volného místa na disku.
	# ~~Make sure sufficient free disk space is available~~.		# Pokud oprava opakovaně selhává, proveď čistou reinstalaci do nové prázdné složky.
	# ~~If repair repeatedly fails~~, ~~perform a clean reinstall into a new empty folder~~.
	~~</div>~~

	~~<div lang="en" dir="ltr" class="mw-content-ltr">~~		Nemaž náhodně GRF soubory ani nekopíruj GRF z jiného serveru. Patcher dokáže bezpečně opravit pouze soubory, které patří k aktuální verzi MuhRO.
	~~Do not randomly delete~~ GRF ~~files or copy GRFs from another server~~. ~~The patcher can only safely repair files that belong to the current~~ MuhRO ~~release~~.
	~~</div>~~

	<~~div lang~~="~~en" dir="ltr" class="mw-content-ltr~~">		<span id="Game_starts_but_displays_incorrectly,_flickers,_is_black,_or_has_very_low_FPS"></span>
	=== ~~Game starts but displays incorrectly~~, ~~flickers~~, ~~is black~~, ~~or has very low~~ FPS ===		=== Hra se spustí, ale zobrazuje se špatně, bliká, je černá nebo má velmi nízké FPS ===
	~~</div>~~

	<div lang="en" dir="ltr" class="mw-content-ltr">		<div lang="en" dir="ltr" class="mw-content-ltr">

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	=== Prázdná chyba při spuštění klienta ===		=== Prázdná chyba při spuštění klienta ===

	~~<div lang="en" dir="ltr" class="mw-content-ltr">~~
	[[File:blank.png]]		[[File:blank.png]]
	~~</div>~~

	~~<div lang="en" dir="ltr" class="mw-content-ltr">~~		To se často stává, když se přímo spustí <code>Muh.exe</code>. Vždy spouštěj <code>Muh_Patcher.exe</code>, přihlas se a zvolený herní účet spusť přes patcher.
	~~This commonly happens when~~ <code>Muh.exe</code> ~~is started directly~~. ~~Always start~~ <code>Muh_Patcher.exe</code>, ~~sign in and launch the selected game account through the~~ patcher.
	~~</div>~~

	~~<div lang="en" dir="ltr" class="mw-content-ltr">~~		Zástupci na ploše musí odkazovat na <code>Muh_Patcher.exe</code>, ne na <code>Muh.exe</code>.
	~~Desktop shortcuts must point to~~ <code>Muh_Patcher.exe</code>, ~~not~~ <code>Muh.exe</code>.
	~~</div>~~

	<~~div lang~~="~~en" dir="ltr" class="mw-content-ltr~~">		<span id="“Cannot_init_D3D”_or_graphics_initialization_error"></span>
	=== ~~“Cannot~~ init ~~D3D” or graphics initialization error~~ ===		=== „Cannot init D3D“ nebo chyba inicializace grafiky ===
	~~</div>~~

	~~<div lang="en" dir="ltr" class="mw-content-ltr">~~		Otevři v patcheru '''Game Setup''' a zkus následující:
	~~Open~~ '''Game Setup''' ~~in the patcher and try the following~~:
	~~</div>~~

	~~<div lang="en" dir="ltr" class="mw-content-ltr">~~		# Zvol '''DirectX 9''' a ulož nastavení.
	# ~~Select~~ '''DirectX 9''' ~~and save the settings~~.		# Pokud DirectX 9 nefunguje, vyzkoušej '''DirectX 7'''.
	# If DirectX 9 ~~does not work~~, ~~test~~ '''DirectX 7'''.		# Zkus okenní režim s běžným rozlišením, například 1280×720 nebo 1920×1080.
	# ~~Try windowed mode with a common resolution such as~~ 1280×720 or 1920×1080.		# Zvol správný grafický adaptér, zejména na noteboocích s integrovanou i dedikovanou grafikou.
	# ~~Select the correct graphics adapter~~, ~~especially on laptops with integrated and dedicated graphics~~.		# Vyhni se rozlišením větším než monitor nebo nepodporovaným kombinacím obnovovací frekvence.
	# ~~Avoid resolutions larger than the~~ monitor ~~or unsupported refresh-rate combinations~~.		# Aktualizuj grafický ovladač a restartuj Windows.
	# ~~Update the graphics driver and restart~~ Windows.
	~~</div>~~

	<div lang="en" dir="ltr" class="mw-content-ltr">		<div lang="en" dir="ltr" class="mw-content-ltr">

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	32bitový herní klient vyžaduje runtime Visual C++ x86, a to i na 64bitových Windows. Nestahuj jednotlivé DLL soubory z webů pro stahování DLL.		32bitový herní klient vyžaduje runtime Visual C++ x86, a to i na 64bitových Windows. Nestahuj jednotlivé DLL soubory z webů pro stahování DLL.

	<~~div lang~~="~~en" dir="ltr" class="mw-content-ltr~~">		<span id="Blank_error_when_starting_the_client"></span>
	=== ~~Blank error when starting the client~~ ===		=== Prázdná chyba při spuštění klienta ===
	~~</div>~~

	<div lang="en" dir="ltr" class="mw-content-ltr">		<div lang="en" dir="ltr" class="mw-content-ltr">

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	Zkus tyto kroky:		Zkus tyto kroky:

	~~<div lang="en" dir="ltr" class="mw-content-ltr">~~		# Spusť patcher a ujisti se, že se dokončí všechny aktualizace.
	# ~~Start the~~ patcher ~~and make sure all updates complete~~.		# Spusť '''Game Setup''', zvol běžné rozlišení a ulož nastavení.
	# ~~Run~~ '''Game Setup''', ~~choose~~ a ~~normal resolution and save the settings~~.		# Nainstaluj oba aktuální Microsoft Visual C++ Redistributable:
	# ~~Install both current~~ Microsoft Visual C++ ~~Redistributables~~:
	#* [https://aka.ms/vc14/vc_redist.x86.exe Visual C++ x86]		#* [https://aka.ms/vc14/vc_redist.x86.exe Visual C++ x86]
	#* [https://aka.ms/vc14/vc_redist.x64.exe Visual C++ x64]		#* [https://aka.ms/vc14/vc_redist.x64.exe Visual C++ x64]
	# ~~Restart~~ Windows ~~after installing or repairing the runtimes~~.		# Po instalaci nebo opravě runtime restartuj Windows.
	# ~~Temporarily close~~ software ~~that injects overlays into games~~, ~~such as recording overlays~~, ReShade, RTSS ~~or similar tools~~.		# Dočasně zavři software, který do her vkládá overlaye, jako jsou overlaye pro nahrávání, ReShade, RTSS nebo podobné nástroje.
	# ~~Update the graphics driver directly from Intel~~, AMD or NVIDIA.		# Aktualizuj grafický ovladač přímo od Intelu, AMD nebo NVIDIA.
	# ~~Check~~ Windows ~~Security or your antivirus Protection History for files removed from the~~ MuhRO ~~folder~~.		# Zkontroluj v Zabezpečení Windows nebo v historii ochrany antiviru, zda nebyly odstraněny soubory ze složky MuhRO.
	~~</div>~~

	~~<div lang="en" dir="ltr" class="mw-content-ltr">~~		32bitový herní klient vyžaduje runtime Visual C++ x86, a to i na 64bitových Windows. Nestahuj jednotlivé DLL soubory z webů pro stahování DLL.
	~~The x86~~ Visual C++ ~~runtime is required by the 32-bit game client~~, ~~including on 64-bit~~ Windows. ~~Do not download individual~~ DLL ~~files from~~ DLL ~~download websites~~.
	~~</div>~~

	<div lang="en" dir="ltr" class="mw-content-ltr">		<div lang="en" dir="ltr" class="mw-content-ltr">

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	=== Klient se nespustí, zavře se bez chyby, hlásí chybu MSVCP/VCRUNTIME DLL nebo náhodně padá ===		=== Klient se nespustí, zavře se bez chyby, hlásí chybu MSVCP/VCRUNTIME DLL nebo náhodně padá ===

	~~<div lang="en" dir="ltr" class="mw-content-ltr">~~		Zkus tyto kroky:
	~~Try these steps~~:
	~~</div>~~

	<div lang="en" dir="ltr" class="mw-content-ltr">		<div lang="en" dir="ltr" class="mw-content-ltr">

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New page

<languages/>
<span id="MuhRO_Troubleshooting"></span>
= Řešení problémů MuhRO =

Většinu problémů lze vyřešit bez přeinstalace Windows nebo vypnutí bezpečnostního softwaru. Postupuj podle níže uvedených kroků v pořadí a skonči, jakmile je problém vyřešen.

<span id="Before_you_begin"></span>
== Než začneš ==

# Zavři <code>Muh.exe</code>, <code>Muh_Patcher.exe</code> a <code>updater.exe</code>. Pokud některý zůstane otevřený, použij Správce úloh.
# Restartuj počítač, pokud byly nedávno aktualizovány Windows, grafický ovladač nebo runtime.
# Spusť <code>Muh_Patcher.exe</code> ze složky hry MuhRO. Nespouštěj přímo <code>Muh.exe</code>.
# Nech patcher dokončit aktualizaci, než stiskneš Play.
# Otevři '''Game Setup''', zvol si grafická nastavení a alespoň jednou stiskni '''Save'''.
# Pokud se objeví chyba, ulož si přesné znění nebo si udělej screenshot, než ji zavřeš.

<span id="Recommended_installation_folder"></span>
=== Doporučená instalační složka ===

Nainstaluj nebo rozbal MuhRO do krátké lokální složky, například:

<code>C:\Games\MuhRO</code>

Nainstaluj hru mimo:

* <code>C:\Program Files</code> nebo <code>C:\Program Files (x86)</code>;
* složky Windows nebo System32;
* složky Stažené, Plocha nebo Dokumenty;
* OneDrive nebo jinou složku synchronizovanou s cloudem;
* síťový disk;
* složku s písmeny mimo anglickou abecedu, speciálními symboly nebo neobvykle dlouhou cestou.

Doporučuje se cesta obsahující pouze běžná písmena latinky a číslice. Nespouštěj patcher přímo z ZIP archivu; nejprve rozbal celý klient.

<span id="Client_issues"></span>
== Problémy s klientem ==

<span id="Client_does_not_start,_closes_without_an_error,_reports_an_MSVCP/VCRUNTIME_DLL_error,_or_crashes_randomly"></span>
=== Klient se nespustí, zavře se bez chyby, hlásí chybu MSVCP/VCRUNTIME DLL nebo náhodně padá ===

<div lang="en" dir="ltr" class="mw-content-ltr">
Try these steps:
</div>

<div lang="en" dir="ltr" class="mw-content-ltr">
# Start the patcher and make sure all updates complete.
# Run '''Game Setup''', choose a normal resolution and save the settings.
# Install both current Microsoft Visual C++ Redistributables:
#* [https://aka.ms/vc14/vc_redist.x86.exe Visual C++ x86]
#* [https://aka.ms/vc14/vc_redist.x64.exe Visual C++ x64]
# Restart Windows after installing or repairing the runtimes.
# Temporarily close software that injects overlays into games, such as recording overlays, ReShade, RTSS or similar tools.
# Update the graphics driver directly from Intel, AMD or NVIDIA.
# Check Windows Security or your antivirus Protection History for files removed from the MuhRO folder.
</div>

<div lang="en" dir="ltr" class="mw-content-ltr">
The x86 Visual C++ runtime is required by the 32-bit game client, including on 64-bit Windows. Do not download individual DLL files from DLL download websites.
</div>

<div lang="en" dir="ltr" class="mw-content-ltr">
=== Blank error when starting the client ===
</div>

<div lang="en" dir="ltr" class="mw-content-ltr">
[[File:blank.png]]
</div>

<div lang="en" dir="ltr" class="mw-content-ltr">
This commonly happens when <code>Muh.exe</code> is started directly. Always start <code>Muh_Patcher.exe</code>, sign in and launch the selected game account through the patcher.
</div>

<div lang="en" dir="ltr" class="mw-content-ltr">
Desktop shortcuts must point to <code>Muh_Patcher.exe</code>, not <code>Muh.exe</code>.
</div>

<div lang="en" dir="ltr" class="mw-content-ltr">
=== “Cannot init D3D” or graphics initialization error ===
</div>

<div lang="en" dir="ltr" class="mw-content-ltr">
Open '''Game Setup''' in the patcher and try the following:
</div>

<div lang="en" dir="ltr" class="mw-content-ltr">
# Select '''DirectX 9''' and save the settings.
# If DirectX 9 does not work, test '''DirectX 7'''.
# Try windowed mode with a common resolution such as 1280×720 or 1920×1080.
# Select the correct graphics adapter, especially on laptops with integrated and dedicated graphics.
# Avoid resolutions larger than the monitor or unsupported refresh-rate combinations.
# Update the graphics driver and restart Windows.
</div>

<div lang="en" dir="ltr" class="mw-content-ltr">
If the message mentions a missing <code>D3DX9</code>, <code>XInput</code> or similar legacy DirectX file, install the official [https://www.microsoft.com/en-us/download/details.aspx?id=35 Microsoft DirectX End-User Runtime].
</div>

<div lang="en" dir="ltr" class="mw-content-ltr">
Remote Desktop sessions and virtual machines may not provide the required graphics acceleration. Test the game directly on the computer.
</div>

<div lang="en" dir="ltr" class="mw-content-ltr">
=== “GRF file has problem” or a game-data verification error ===
</div>

<div lang="en" dir="ltr" class="mw-content-ltr">
# Close the game and press Retry or restart the patcher.
# Let the patcher finish verifying and repairing the installation.
# Temporarily disable custom Addons or Gray Map modifications through the patcher and test again.
# Check whether antivirus software removed a file.
# Make sure sufficient free disk space is available.
# If repair repeatedly fails, perform a clean reinstall into a new empty folder.
</div>

<div lang="en" dir="ltr" class="mw-content-ltr">
Do not randomly delete GRF files or copy GRFs from another server. The patcher can only safely repair files that belong to the current MuhRO release.
</div>

<div lang="en" dir="ltr" class="mw-content-ltr">
=== Game starts but displays incorrectly, flickers, is black, or has very low FPS ===
</div>

<div lang="en" dir="ltr" class="mw-content-ltr">
# Save Game Setup again.
# Switch between DirectX 9 and DirectX 7.
# Test windowed mode and a lower resolution.
# Make sure the intended GPU is selected.
# Disable overlays and third-party graphics modifications.
# Reset any Windows compatibility mode previously applied to <code>Muh.exe</code>.
# Update the graphics driver.
</div>

<div lang="en" dir="ltr" class="mw-content-ltr">
Change one setting at a time so you can identify which change fixed the problem.
</div>

<div lang="en" dir="ltr" class="mw-content-ltr">
=== “Rejected from Server. (3)” ===
</div>

<div lang="en" dir="ltr" class="mw-content-ltr">
[[File:reject.png]]
</div>

<div lang="en" dir="ltr" class="mw-content-ltr">
# Close every running MuhRO client.
# Start the patcher again and sign in with your '''Master Account e-mail address'''.
# Select the intended '''Game Account''' in the patcher and launch it from there.
# Do not enter the Master Account e-mail directly into the old in-game login screen.
# If necessary, sign out of the patcher and sign in again to obtain a new launch session.
</div>

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If the error continues, contact support with the game-account name and exact time of the attempt. Never send staff your password or security code.
</div>

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=== Client freezes, disconnects or crashes after playing for a while ===
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Before contacting support:
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# Test once without custom Addons, Gray Map modifications or overlay software.
# Note the map, character action and exact local time when it happened.
# Check whether the problem occurs on every character or only one character/map.
# Run the fully patched default client from a clean installation folder.
# Keep any crash message or automatic crash-report identifier shown by the client.
</div>

<div lang="en" dir="ltr" class="mw-content-ltr">
A single crash does not necessarily require reinstalling the client. Reinstall only after patching, graphics settings, runtimes and antivirus history have been checked.
</div>

<div lang="en" dir="ltr" class="mw-content-ltr">
== Patcher issues ==
</div>

<div lang="en" dir="ltr" class="mw-content-ltr">
=== Help, I am using Linux ===
</div>

<div lang="en" dir="ltr" class="mw-content-ltr">
See [[How To Play on Linux]].
</div>

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Set up Wine and place the Linux patcher in the MuhRO game folder:
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[https://patcher.muhro.eu/patches/patcher/linux/Muh_Patcher Muh Patcher for Linux]
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If Linux reports that the file is not executable, give it execute permission before starting it. Wine and Linux distributions differ, so include the distribution, Wine version and terminal error when requesting support.
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=== Patcher does not start: incompatible software or architecture error ===
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The default Windows patcher is 64-bit. A 32-bit Windows installation requires the 32-bit patcher:
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[https://patcher.muhro.eu/patches/patcher/32/Muh_Patcher.exe Muh Patcher 32-bit]
</div>

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Save it as <code>Muh_Patcher.exe</code> inside the game folder. A 32-bit patcher is normally not needed on 64-bit Windows.
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For Windows 7 64-bit, use the dedicated legacy version:
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[https://patcher.muhro.eu/patches/patcher/win7/Muh_Patcher.exe Muh Patcher for Windows 7 64-bit]
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Windows 7 and Windows 8.1 are obsolete operating systems and may no longer support every modern launcher component.
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=== Patcher starts as a process but no window or update prompt appears ===
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A patcher pinned directly to the Windows taskbar may hide its update prompt.
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# Open Task Manager and end every <code>Muh_Patcher.exe</code> and <code>updater.exe</code> process.
# Start <code>Muh_Patcher.exe</code> directly from the game folder.
# If a hidden update prompt may be active, press Enter once.
# Remove the old pinned taskbar entry.
# After the updated patcher starts successfully, create a normal desktop shortcut or pin the new executable again.
</div>

<div lang="en" dir="ltr" class="mw-content-ltr">
=== Patcher update fails, repeats the update prompt, or cannot replace itself ===
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<div lang="en" dir="ltr" class="mw-content-ltr">
# Close the game and all patcher/updater processes through Task Manager.
# Start the patcher directly from the game folder rather than an old taskbar shortcut.
# Verify that the game folder is writable and is not inside Program Files, Downloads or OneDrive.
# Check antivirus Protection History.
# Retry the update once.
</div>

<div lang="en" dir="ltr" class="mw-content-ltr">
If the automatic update still fails, download the correct patcher manually:
</div>

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* [https://patcher.muhro.eu/patches/patcher/64/Muh_Patcher.exe Windows 64-bit, default]
* [https://patcher.muhro.eu/patches/patcher/32/Muh_Patcher.exe Windows 32-bit]
* [https://patcher.muhro.eu/patches/patcher/win7/Muh_Patcher.exe Windows 7 64-bit]
* [https://patcher.muhro.eu/patches/patcher/linux/Muh_Patcher Linux]
</div>

<div lang="en" dir="ltr" class="mw-content-ltr">
Save the file into the game folder and replace the existing <code>Muh_Patcher.exe</code>. Make sure the browser did not save it under a name such as <code>Muh_Patcher (1).exe</code>.
</div>

<div lang="en" dir="ltr" class="mw-content-ltr">
=== Patcher opens but the page is blank or the embedded browser fails ===
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<div lang="en" dir="ltr" class="mw-content-ltr">
The current patcher uses Microsoft Edge WebView2, not Internet Explorer.
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# Close all patcher processes.
# Install or repair the [https://developer.microsoft.com/en-us/microsoft-edge/webview2/ Microsoft Edge WebView2 Runtime].
# If the error says WebView2 is already installed, open <code>%LOCALAPPDATA%\MuhRO\Patcher</code>.
# Rename the <code>WebView2</code> folder to <code>WebView2.old</code>.
# Start the patcher again. A fresh WebView2 profile will be created.
</div>

<div lang="en" dir="ltr" class="mw-content-ltr">
If this works, the renamed cache may be removed later. If it does not work, keep it until troubleshooting is complete.
</div>

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=== Patching fails with an error in the bottom status bar ===
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Copy or screenshot the complete bottom-bar message. The final part of the error is often the most useful part.
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==== “Connection closed before message end” or another download error ====
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# Retry once.
# Check the internet connection and make sure the computer's date and time are correct.
# Temporarily disconnect from VPN or proxy software.
# Do not repeatedly use Reset All Patches.
# If the same file repeatedly fails, try a different network as a diagnostic test.
# If patch data was reset and cannot be restored, download a fresh full client.
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<div lang="en" dir="ltr" class="mw-content-ltr">
==== “Failed to get/take the update lock” ====
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<div lang="en" dir="ltr" class="mw-content-ltr">
Another patcher process, folder permissions or an unsuitable installation path may prevent patching.
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# Close <code>Muh.exe</code>, <code>Muh_Patcher.exe</code> and <code>updater.exe</code> through Task Manager.
# Restart Windows if the lock remains.
# Move or reinstall MuhRO into a simple folder such as <code>C:\Games\MuhRO</code>.
# Avoid spaces, special symbols, protected Windows folders and cloud-synchronized folders.
</div>

<div lang="en" dir="ltr" class="mw-content-ltr">
Running permanently as Administrator is not the preferred solution. A normal user-writable game folder is safer and avoids most permission problems.
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==== MuhVault verification, manifest-signature, or signed-file error ====
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# Close the game and patcher completely.
# Check antivirus Protection History for a file removed from the MuhRO folder.
# Start the official patcher again and allow it to retry verification.
# Do not delete GRFs, manifest files or signatures at random.
# Do not download replacement DLL or GRF files from third-party websites.
# If the same verification error remains, take a screenshot and perform a clean installation into a new folder.
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Keep the old folder until the new installation works or staff has collected the required file information.
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=== Security-code or login page error ===
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# Confirm that Windows date, time and time zone are set automatically.
# Restart the patcher instead of refreshing the login repeatedly.
# Disable VPN or proxy software temporarily.
# Check that the firewall is not blocking <code>Muh_Patcher.exe</code>.
# Install or repair Microsoft Edge WebView2 if the login page itself does not load.
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<div lang="en" dir="ltr" class="mw-content-ltr">
Do not reset Internet Explorer; it is not used by the current patcher.
</div>

<div lang="en" dir="ltr" class="mw-content-ltr">
== Antivirus and Windows Security ==
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Security software may occasionally quarantine the patcher or a required game file because patchers download, verify and replace executable files.
</div>

<div lang="en" dir="ltr" class="mw-content-ltr">
A detection should not automatically be assumed to be harmless. Only restore a file when:
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* MuhRO was downloaded from the official website or patcher;
* the detected path is inside the expected MuhRO installation;
* the filename matches the file reported missing by the patcher.
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<div lang="en" dir="ltr" class="mw-content-ltr">
=== Restoring a MuhRO file from Microsoft Defender ===
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<div lang="en" dir="ltr" class="mw-content-ltr">
# Open '''Windows Security'''.
# Select '''Virus & threat protection'''.
# Open '''Protection history'''.
# Select the MuhRO detection and verify its original path.
# If you are confident it is the official MuhRO file, choose '''Restore''' or '''Allow on device'''.
# Start <code>Muh_Patcher.exe</code> and retry patching so the installation is verified again.
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<div lang="en" dir="ltr" class="mw-content-ltr">
If Defender removes the file again, an exception for the exact MuhRO folder may be required. Add only the specific game folder, not an entire drive or a broad folder such as <code>C:\Games</code>.
</div>

<div lang="en" dir="ltr" class="mw-content-ltr">
Do not disable antivirus or firewall protection completely.
</div>

<div lang="en" dir="ltr" class="mw-content-ltr">
=== Controlled Folder Access blocks the patcher ===
</div>

<div lang="en" dir="ltr" class="mw-content-ltr">
Windows Controlled Folder Access may block applications from modifying protected folders such as Desktop or Documents.
</div>

<div lang="en" dir="ltr" class="mw-content-ltr">
Moving MuhRO to <code>C:\Games\MuhRO</code> is normally preferable. Alternatively, allow the official <code>Muh_Patcher.exe</code> through Controlled Folder Access after checking its location.
</div>

<div lang="en" dir="ltr" class="mw-content-ltr">
== Network and connection problems ==
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<div lang="en" dir="ltr" class="mw-content-ltr">
# Check the homepage or announcements for known maintenance.
# Ensure Windows date and time are correct.
# Restart the patcher and network connection.
# Temporarily disable VPN or proxy software.
# Allow the patcher through the firewall instead of disabling the firewall.
# Try a different network or mobile hotspot only as a diagnostic test.
# If one connection works and another does not, tell support which internet provider and country are affected.
</div>

<div lang="en" dir="ltr" class="mw-content-ltr">
Do not open router ports for MuhRO unless staff provides a specific documented reason.
</div>

<div lang="en" dir="ltr" class="mw-content-ltr">
== Clean reinstall ==
</div>

<div lang="en" dir="ltr" class="mw-content-ltr">
Use a clean reinstall only after the simpler steps above have failed.
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<div lang="en" dir="ltr" class="mw-content-ltr">
# Close all MuhRO and patcher processes.
# Rename the current folder to something such as <code>MuhRO-old</code>. Do not delete it yet.
# Download the latest full client from the official MuhRO website.
# Extract or install it into a new empty folder such as <code>C:\Games\MuhRO</code>.
# Start the new patcher and let it finish completely.
# Run Game Setup, save the settings and test the unmodified client.
# Add custom maps or addons back one at a time only after the default client works.
</div>

<div lang="en" dir="ltr" class="mw-content-ltr">
Do not install a fresh client over a damaged or heavily modified old client. Keep screenshots and personal configuration files in the old folder until the new installation has been tested.
</div>

<div lang="en" dir="ltr" class="mw-content-ltr">
== What not to do ==
</div>

<div lang="en" dir="ltr" class="mw-content-ltr">
* Do not start <code>Muh.exe</code> directly.
* Do not download missing DLL, EXE or GRF files from third-party file websites.
* Do not disable antivirus or firewall protection completely.
* Do not randomly delete GRFs, manifests, signatures or patch files.
* Do not combine files from different private servers.
* Do not repeatedly reset all patches unless instructed.
* Do not send anyone your password, security code or login token.
</div>

<div lang="en" dir="ltr" class="mw-content-ltr">
== Information to provide when contacting staff ==
</div>

<div lang="en" dir="ltr" class="mw-content-ltr">
Please include:
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<div lang="en" dir="ltr" class="mw-content-ltr">
* a screenshot and the complete error text;
* the exact date, local time and time zone when it happened;
* whether the problem occurs before patching, after pressing Play, during login or inside the game;
* Windows version and whether it is 32-bit or 64-bit;
* graphics-card model and driver version for graphics problems;
* patcher version from '''Properties → Details''';
* the complete installation path;
* antivirus product and the relevant Protection History entry, if any;
* the troubleshooting steps already attempted;
* whether a new, clean installation reproduces the problem;
* the game-account name or character name when relevant.
</div>

<div lang="en" dir="ltr" class="mw-content-ltr">
Never include your password, security code or other private credentials.
</div>