https://wiki.muhro.eu/api.php?action=feedcontributions&feedformat=atom&user=KarenMeureMuhRO - User contributions [en]2026-04-15T09:08:54ZUser contributionsMediaWiki 1.40.4https://wiki.muhro.eu/index.php?title=Troubleshooting&diff=19597Troubleshooting2023-12-06T14:37:02Z<p>KarenMeure: /* Client doesn't start - no error */</p>
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<div>== Client Issues ==<br />
=== Client doesn't start - no error ===<br />
Make sure to run Game Setup once to set your graphics settings.<br />
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Also you may be missing Visual C++ redistributables on your pc. Use the following open source link to install them: https://github.com/abbodi1406/vcredist<br />
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=== Blank Error when starting the client ===<br />
[[File:blank.png]]<br />
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You tried to start the Muh.exe directly. You have to always start the patcher to log in (Muh_Patcher.exe)<br />
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=== cannot init D3D or GRF file has problem. ===<br />
Try to adjust your graphics settings like resolution.<br />
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=== Rejected from Server.(3) ===<br />
[[File:reject.png]]<br />
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Make sure you are using your Game Accoun (not email).<br />
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This error can occur when your password is longer than 24 characters and / or has some special characters.<br />
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== Patcher Issues ==<br />
===Help, I'm on Linux===<br />
[[How To Play on Linux]] <br><br />
You have to setup wine and use this patcher: [https://patcher.muhro.eu/patches/patcher/linux/Muh_Patcher Muh Patcher Linux]<br />
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=== Patcher doesn't start - incompatible software error ===<br />
If you have a 32bit Operating System the Patcher will not run.<br><br />
You can download a 32bit-Version of the Patcher and put it into your game folder: [https://patcher.muhro.eu/patches/patcher/32/Muh_Patcher.exe Muh Patcher 32bit]<br />
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=== Patcher doesn't start / no error message ===<br />
If you have your Muh Patcher pinned on the Windows Task Bar it doesn't show the popup when there's a Patcher Update available.<br><br />
You could simply try to hit enter. If that doesn't work proceed here:<br><br />
Note: it starts and hangs as a process which has to be killed via Task Manager <br><br />
After that start it once through a classic link (e.g. on your desktop) or directly from game folder and proceed with the update.<br />
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=== Patcher Update doesn't work, menu repeats itself ===<br />
Check if you're having a hanging Muh_Patcher process. Kill it via Task Manager.<br><br />
You can also update the patcher manually by downloading it here: [https://patcher.muhro.eu/patches/patcher/Muh_Patcher.exe Muh Patcher] <br><br />
Save this file into your game folder.<br />
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=== Patcher fails to load page ===<br />
If you have an older Windows OS like Windows 7 or Windows 8.1 you might be missing Internet Explorer 11 which have to be installed:<br />
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==== Windows 7 ====<br />
https://www.microsoft.com/en-us/download/details.aspx?id=41628<br />
==== Windows 8.1 ====<br />
https://www.microsoft.com/en-us/download/details.aspx?id=40854<br />
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=== Patching fails with an error ===<br />
If the Patcher fails while patching you should see an error message in the bottom bar.<br />
==== connection closed before message end ====<br />
You propably reset all patches, this may glitch in same cases - if simply retrying doesn't work you should redownload the client from our homepage.<br />
==== failed to get the update lock ====<br />
Your MuhRO-Game-Folder propably has symbols or spaces (e.g. Program Files x86). Try to install MuhRO into a simpler patch like C:\Games</div>KarenMeure